REFUND POLICY
Last updated: November 6, 2026
Digital content
When you buy, you agree that your ebook is delivered straight away by email, and you acknowledge that once it has been delivered you lose any legal right to cancel and get a refund (including the 14-day withdrawal right for buyers in the EU and UK).
Before delivery
If you change your mind before we've emailed your ebook, contact us at 2great.llc@gmail.com and we'll cancel your order and refund you in full.
When we'll refund you
We'll also refund you in full if:
- Your ebook hasn't arrived within 48 hours of payment and we can't resend it.
- The file is damaged or won't open, and we can't send you a working copy.
- You were charged twice for the same order by mistake.
- You were charged without your permission.
Please contact us within 30 days of your purchase. Refunds go back to your original payment method through Stripe and usually appear within 5–10 business days.
How to ask
Email 2great.llc@gmail.com or reply to your Stripe receipt, with the email address you used to buy and a short description of the problem.
Your legal rights
This policy doesn't affect your statutory rights as a consumer.